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Privacy Policy

Privacy & Cookie Policy


Last updated: 30 August 2025

1. About Us

Active Print Services (“we”, “us”, “our”) operates the website activeprintservices.co.uk. We are committed to protecting your privacy and handling your personal data fairly and transparently.

2. What Data We Collect

We may collect personal information you provide (such as name, email, phone, or enquiry details) and technical data (such as browser type, pages visited, and cookies). We only collect optional analytics data with your consent.

3. How We Use Your Data

We use your data to respond to enquiries, provide services, maintain security, and—if you consent—understand how visitors use our site via analytics tools. We do not sell your personal data.

4. Cookies

Cookies are small text files placed on your device. We use:
Essential cookies – required for site operation.
Optional analytics cookies – set only if you click “Allow” on our cookie banner. These help us improve our site.

You can withdraw consent anytime via the “Cookie settings” link in our footer or by clearing your browser cookies.

5. How Long We Keep Data

We keep enquiry data only as long as needed to handle your request and for up to 12 months afterwards. Analytics cookies may last up to 2 years, depending on Google’s settings.

6. Your Rights

You have rights under the UK GDPR, including to access, correct, delete, or restrict your data, and to withdraw consent. You may also complain to the UK Information Commissioner’s Office (ICO).

7. Security

We take appropriate measures to protect your data, including encryption (HTTPS) and access controls. However, no method is 100% secure.

8. Third Parties

We may use trusted third-party providers, such as Google Tag Manager and Google Analytics, which process data on our behalf only after you consent.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of the page shows when it was last updated.

10. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us at:
Email: info@activeprintservices.co.uk
Address: Active Print Services, Unit D, Watchmoor Trade Centre, Watchmoor Road, Camberley, Surrey GU15 3AJ